Content Strategy

Project details

Thomson Reuters wanted to improve the click-through rate to the client’s product pages by completely reworking and reducing the copy.

Creative process

To help customers more easily navigate the site, I consolidated product copy in the top navigation, plus added left navigation which mirrors the way people naturally read. Additionally, we moved My Account out of the main navigation. The new reduced, navigationally-focused content prioritizes clear calls to action and scannability.

Results: 13% increase in click-through rate, within just 3 months after the new copy was released.